Maintenance & Vendors

At Town & Country, we understand that maintenance expenses can be a significant financial burden for homeowners associations (HOAs).

That's why we are committed to ensuring that your HOA obtains the best value and return on these expenses. With our extensive contracting and maintenance background, coupled with years of experience, we are dedicated to providing exceptional oversight and securing the best prices for all the work performed.

Our Comprehensive Maintenance Services

Maintenance is an essential aspect of keeping your community in prime condition. Our team of experts is here to offer a range of maintenance services tailored to meet your HOA's specific needs:

Property Inspections

We conduct thorough property inspections on a schedule directed by your board. These inspections allow us to identify potential issues early and provide timely solutions.

Detailed Reports

After every inspection, we provide your board with comprehensive property inspection reports. These reports detail our findings and recommendations, empowering your board to make informed decisions.

Major Project Bidding

For significant projects, we initiate a formal bidding process. This involves creating a comprehensive 'scope of work' document and a Request for Proposal (RFP) that the board approves. This ensures transparency, fairness, and competitive pricing for all major projects.

Preventative Maintenance

We implement preventative maintenance scheduling to proactively address potential problems before they escalate, thus saving your HOA time and money in the long run.

Insurance Claim Coordination

In the unfortunate event of insurance claims affecting your HOA's common properties, we step in to coordinate the necessary repairs. We work closely with insurance companies to streamline the process and ensure that repairs are carried out effectively.

Record Keeping

We meticulously maintain all maintenance records and relevant warranties. This organized documentation helps to track the history of maintenance activities and ensures compliance with warranties.

Project Planning

Our team assists boards in planning projects outlined in their reserve study. By aligning maintenance efforts with the study's recommendations, we help maintain your community's infrastructure and enhance its overall value.

Vendor Vetting and Management Expertise

We recognize the importance of reliable vendors and contractors for the success of your HOA's maintenance projects. Our vendor vetting and management services are designed to ensure that you have access to the best professionals in the industry:

Qualification Verification

Prior to seeking estimates, we thoroughly vet vendors and contractors. We verify their qualifications, ensuring they are licensed, bonded, and adequately insured.

Reference Checks

We conduct thorough reference checks to confirm the quality of their work and their reputation in the industry.

Continuous Monitoring

Our commitment doesn't stop at hiring; we continuously monitor vendor licensing and insurance coverage to ensure ongoing compliance.

Estimate Review

Once we receive estimates from vendors, we meticulously review them for accuracy and completeness before submitting them to the board.

Contract Management

We assist in drafting contracts that are then ratified by the board. Throughout the project's lifecycle, we actively manage and monitor contracts and contractors to ensure contractual obligations are met.

Contractual Compliance

Should issues arise, we handle termination notices in full accordance with the contract, protecting your HOA's interests and ensuring a seamless transition if needed.

At Town & Country, we take the burden of maintenance and vendor oversight off your shoulders, allowing your board to focus on the community's growth and well-being. Our expertise, dedication, and commitment to transparency ensure that your HOA achieves optimal value for every maintenance dollar spent.

Contact us today to learn more about how our services can transform your community's maintenance approach.